Zong was previously named as Pak-Tel. It is also known as China mobile Company. Its head quarter is present in Islamabad. The company provides services for postpaid and prepaid services. Along with call and SMS 2G and 3G, internet facilities are also provided by the company. According to the survey, it is second largest mobile service provider company in the Pakistan. It has 25.6 million subscribers in the country. 19% shares are of Zong Company. In 2008 nearly 2 billion dollars were spent by the company to build infrastructure all over the country. It has largest solar panel telecommunication system in the country.
Zong care for its customers and for any kind of help and guideline customer care providers are available 24/7 to guide their customers for any trouble and problems. To contact Zong, various methods are provided. The customer can send SMS, can make a call or get guidelines via the internet. Even they are providing guidelines via social media including Facebook, Twitter and via live chat the option is present on their website. Even Zong App is also designed, which the user can download and for any query can get help from the App and get the solution.
Zong cares for its customer and provides different call and SMS packages. Different SMS packages are designed according to user demand and requirement. Some of the packages offered by the company are discussed below.
Zong Daily SMS Package:
Daily SMS bundle offer is very economical and provides 500 SMS for one day at PRs 2.50 plus tax. The user can enjoy the whole day with 500 SMS. For the subscription of this package, the user has to dial *704# or SMS (sub) to 704. The offer will be re-subscribed automatically after one day. The user must have enough balance to re-subscribe automatically. To unsubscribe the offer, SMS (unsubscribe) to 704. If no messages exceed the limit regular charges plus tax will be applied to each message.
Zong Daily WhatsApp SMS Package:
Daily SMS WhatsApp bundle offer is valid for 24 hours. It provides the user with 500 SMS and 30MB for WhatsApp use. PRs 3.99 plus tax are used for activation of this offer. To subscribe dial *700# and reply with 1 or SMS (sub) to 700 and reply message with 1. To unsubscribe the package simply SMS to *700#. The offer will be reactivated automatically next day. For self-activation user mobile must be in use and must have enough balance. If no of messages and WhatsApp MB exceed the limit, then regular charges will be applied on each SMS and WhatsApp MB.
Zong Weekly SMS Package:
SMS bundle for one week is also offered by the company. To subscribe for a week, the user has to dial 702 or SMS (sub) to 700 on receiving the message, reply that message by sending 2. The user will get 1200 SMS for a whole week. PRs 10.99 plus tax will be deducted for subscription of this package. This is a friendly package for those who need to communicate with their friends and family members all the time. To unsubscribe this offer SMS (unsubscribe) to 700. If no of messages exceeds the limit then, regular company charges will be applied for each message.
Zong Fortnightly SMS Package:
Fortnightly SMS Bundle provides many free SMS for fifteen days. It gives 500 SMS daily for fifteen days at only PRs 50. For subscription SMS (sub) to 700 and on receiving message reply with 3 for a subscription. To unsubscribe the offer send SMS (unsubscribe) to 700. The same rule for this subscription is if no of messages exceed the limit then regular tariff will be applied. The offer will be automatically resubscribed if the user has enough balance.
Zong Monthly SMS Package:
Monthly-SMS and WhatsApp bundle is very useful and economical package offered by the company. For the subscription of this bundle SMS (sub) to 700 and reply the message with 4 to get the offer. This offer is valid for 30 days. PRs 80 plus tax is deducted for activation of this subscription. 500 SMS and 30 MB for WhatsApp is offered per day for 30 days. To unsubscribe the offer SMS (unsubscribe) to 700. Same rule as other packages will be applied if no of SMS and WhatsApp MBs exceed the limit.
All the offers and packages provided by the company are very economical and friendly. The user can enjoy their package according to their need and demand at much lower rates. For all the packages various terms and conditions are applied. The company has right to change its policy at any time. All the messages and MBs use without subscription or after the limit is exceeded will be charged according to the charges described by the company. Any offer can be automatically resubscribed if the user has enough balance. It is the duty of user to use the biometrically verified sim to enjoy packages.